Treatment Development & Bespoke Training
Professional training for hotels, spas, product brands and individuals
tailored. trusted. transformative.
With over a decade of experience in crafting tailored holistic protocols, Katie Light brings a rare blend of intuitive touch, holistic expertise, and commercial insight to every treatment she develops. Whether you’re a global skincare brand launching a hero product or a luxury spa looking to refresh your treatment menu, Katie creates experiences that feel as good as they perform.
What Katie Offers
Katie’s treatment development services are tailored to help elevate your business offering, enhance client satisfaction, and empower your team with lasting knowledge.
for brands and product launches
Katie has created bespoke facial and body experiences for leading skincare brands including de Mamiel, VENN Skincare, Legology, Aromatherapy Associates, and Elemental Herbology. Her training is designed to embody each brand’s philosophy while offering therapists adaptable protocols that deliver results and feel natural to perform.
For spas and hotels:
Create elevated guest experiences through signature spa treatment development. Katie works closely with spas and retreats such as Virgin Limited Edition’s Necker Island, Calcot Manor, Ockenden Manor and more, designing luxury signature experiences rooted in her own Light Technique methodology — intuitive, therapeutic, and holistic.
Treatment Development & wellness
From therapist mentoring to in-house wellbeing workshops, Katie provides the tools to help practitioners grow in confidence, reduce burnout and connect more deeply with their clients. Find more about her professional training options here, or contact for a bespoke training.
Services include:
Signature treatment creation for product brands, spas, and clinics
Protocol and technique development rooted in holistic therapy
Therapist training in The Light Technique
Product launch and event training for press & PR (e.g. de Mamiel, VENN Skincare, Made for Life, Moods)
Bespoke workshops to support wellness in the workplace
Training for in-house spa teams, including Reiki Levels 1–3
Business development support: therapist confidence, retail mindset and more
Results you can expect:
✔️ Treatments that resonate with clients and reflect your brand
✔️ Higher levels of therapist retention and confidence
✔️ Increased treatment performance and retail sales
✔️ Deeper client engagement and longer-term loyalty
✔️ Innovative experiences that set you apart from competitors
Why choose Katie?
Katie is trusted by trusted by world-leading spas & boutique brands who want to push beyond a cookie-cutter approach. Her training is heart-led but commercially smart, with lasting results in therapist development, guest satisfaction, and business success.
Whether you need support creating a single protocol, refreshing an existing menu, or upskilling your in-house team, Katie will work with you to design something truly bespoke.
Training & Team Empowerment
Empower Your Therapists.
Build a Culture of Care.
Wellbeing in the Workplace Workshops
Learn how to protect therapist wellbeing, avoid burnout, and reduce injury and strain for those on their feet all day.
Corporate Wellness Workshops
Wellness strategy for your business. Designed to boost productivity, creativity, and workplace harmony.
Client Management & Communication
From reading non-verbal cues to building rapport and confidently navigating the retail conversation.
Frequently Asked Questions
1. What is treatment development and why is it important for spas or wellness brands?
Treatment development is the process of creating bespoke spa experiences and holistic therapies tailored to your brand philosophy. Whether you're a hotel spa, wellness retreat, or skincare brand, Katie works with you to develop signature treatments that elevate your offerings, engage clients on a deeper level, and reflect your values.
2. How can bespoke treatment design benefit my spa or hotel?
Bespoke treatment creation allows your spa or hotel to stand out in a crowded wellness market. Katie’s tailored approach ensures your treatments are both results-driven and emotionally engaging — enhancing your guest experience, increasing client retention, and boosting retail sales.
3. What brands or spas has Katie worked with before?
Katie has consulted for and delivered training or treatments for respected wellness and skincare brands such as Aromatherapy Associates, Elemental Herbology, de Mamiel, Made for Life, Legology, and more. She's also supported top hospitality names like Virgin Hotels (Necker Island), Calcot Manor, Ockenden Manor, and Liz Earle.
4. Do you offer treatment development for new or boutique wellness brands?
Yes — whether you're a boutique spa launching your first menu or an emerging skincare brand preparing for a press event, Katie offers accessible, expert-led development to bring your treatments to life with clarity and confidence.
5. Can you train our staff in the treatments you develop?
Absolutely. Training is a key part of the offering. Katie provides in-depth, intuitive education using her Light Technique methodology to ensure your team delivers treatments consistently and with impact.
6. What formats are available — in-person or virtual?
Katie offers a mix of in-person training for hands-on techniques and virtual wellness consultations for planning, operational support, and menu development. Delivery is tailored to your business needs and team size.