TRAINING AND EDUCATION

For hotels, spas, product brands and individuals


 

Katie is available to deliver high quality training to businesses in a in a variety of ways. Katie’s range of numerous approaches means you’ll always find something a service to suit your business and staff’s needs. Katie is extremely tactful and has over a decade of experience consulting within the industry.


Some of the services which Katie provides include:

  • One-off consultations to review operations, providing solutions to problems identified.

  • Signature treatments to reflect your brand philosophy.

  • Training in ‘The Light Technique’ methodology.

  • The teaching of Reiki levels 1, 2 and 3 to therapists and staff.

  • ‘Wellbeing In The Workplace’ workshops. Designed to educate therapists and those on their feet all day how to use their body to minimise injuries, stress and strains.

  • Corporate Wellness Workshops - giving you the tools you need to maximise wellness, increase productivity and innovate within the workplace.

Client management programs include:

  • Understanding your clients - training will be provided across all aspects of the business for a total wellbeing experience. This leads to a greater understanding from all staff and managers, increases revenue with measurable results and achieves excellent standard of client satisfaction and retention.

  • Developing rapport building skills which allows you to engage with them on a deeper level, and understanding the art of verbal and non verbal language when providing treatments.

  • Overcoming the ‘fear’ of retailing and selling, and developing knowledge and confidence within the team, increasing sales, turnover and client satisfaction.

Previous clients of Katie’s include:

  • Virgin Hotel Group at Richard Branson’s Necker Island

  • Calcot Manor Hotel and Spa , Cotswolds

  • Ockenden Manor, Sussex

  • Liz Earle, Sloane Square, London and Leeds

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LET’S WORK TOGETHER

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