TRAINING AND EDUCATION
For hotels, spas, product brands and individuals
Katie is available to deliver high quality training to businesses in a in a variety of ways. Katie’s range of numerous approaches means you’ll always find something a service to suit your business and staff’s needs. Katie is extremely tactful and has over a decade of experience consulting within the industry.
Some of the services which Katie provides include:
One-off consultations to review operations, providing solutions to problems identified.
Signature treatments to reflect your brand philosophy.
Training in ‘The Light Technique’ methodology.
The teaching of Reiki levels 1, 2 and 3 to therapists and staff.
‘Wellbeing In The Workplace’ workshops. Designed to educate therapists and those on their feet all day how to use their body to minimise injuries, stress and strains.
Corporate Wellness Workshops - giving you the tools you need to maximise wellness, increase productivity and innovate within the workplace.
Client management programs include:
Understanding your clients - training will be provided across all aspects of the business for a total wellbeing experience. This leads to a greater understanding from all staff and managers, increases revenue with measurable results and achieves excellent standard of client satisfaction and retention.
Developing rapport building skills which allows you to engage with them on a deeper level, and understanding the art of verbal and non verbal language when providing treatments.
Overcoming the ‘fear’ of retailing and selling, and developing knowledge and confidence within the team, increasing sales, turnover and client satisfaction.
Previous clients of Katie’s include:
Virgin Hotel Group at Richard Branson’s Necker Island
Calcot Manor Hotel and Spa , Cotswolds
Ockenden Manor, Sussex
Liz Earle, Sloane Square, London and Leeds